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Privacy Policy

We are Manvaa.com, a service provided by Sai Trendz from Surat- 395002, Gujarat, India. In this Privacy Policy, references to “you” mean any person submitting any data to the Site.

 

If you have any comments or suggestions, we would be pleased to receive them at our Surat address or by emailing us at info@manvaa.com

 

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

 

We will only keep your information for as long as either required to by law or as is relevant for the purposes for which it was collected.

 

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

 

Data that we collect -

We may collect various information if you seek to place an order for a product to us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims/ queries, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details as and where applicable. We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

 

We may pass your name and address on to a third party in order to make delivery of the product to you

(for example to our courier agents or suppliers).

 

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company Sai Trendz, a company registered in India.

 

You must only submit on the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

 

Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, mode of payment details and any newsletter to which you may have subscribed. You undertake to treat thepersonal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

 

We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in the India that are protected by physical as well as technological security architecture & devices. We use reputed third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the site.

 

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

 

Credit Check and Fraud Prevention

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by courts.

 

Other uses of your personal information -

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the un-subscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to un-subscription from the other. Within 7 working days (days which are neither (i) a Saturday nor Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

 

Contact us

Exchange/ Returns

Not sure how to initiate Exchange/ Return, then Contact us: +91 261 2321002

 

Customer care

Want to know about your order status or queries related to a product give us a call or drop an email.

Phone number +91 261 2321002 Email: info@manvaa.com (10 AM - 8 PM, Mon-Sat).

 
Quality Assurance
We provide quality assurance, our quality check procees is strong enough to ensure best quality products.
 
Customer Care
For any queries of yours related to our products, our customer support executives are always there to help you.
 
Free Shipping
We provide free shipping to our valuable customers, so that our customers can enjoy shopping on our website.

People Says

  • "MANVAA is cost effective and user friendly ​website ​for online shopper​s​. The staff is very supportive​ & ​​can be reached at anytime! Thanks MANVAA and keep up the good work".

    Ishita Kapoor - Mumbai
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  • We are one of the first customer​s​ of MANVAA. We love the stability of the website which is extremely user friendly and has all the style that you'd expect. Even a non-techy person can easily shop online here.

    Vidhya Srinivas - ​Banglore
  • MANVAA always cares about their customer​s​. I have ordered 4 times from this site. I like their patience & ​simple​ explanations, along with their organized & professional follow through with every step.

    Sonal ​Chadha - Ludhiana